Framework for Metrics that Works

In my last blog post I discussed how driving change in an organization requires much more than just good faith, and how if we wish people to really start choosing differently from yesterday, those choices must be supported by incentives and followed-up upon by a solid set of metrics. This time, I would like to…

Driving Change by Metrics

Leading an extensive digital transformation program is hardly a sprint. Going long-distance and creating change which will eventually get incorporated into the organizational culture feels a lot more like an ultra-marathon. There are countless possibilities to mess up your transformation program, and a number of pitfalls to avoid and look out for. I covered two…